We are witnessing a fundamental shift in how work gets done. For the last decade, automation meant "bots" that could follow simple, rigid rules. Today, we are entering the era of the AI Agent—autonomous software that can think, plan, and execute.
Beyond the Chatbot
Most people are familiar with chatbots. You ask a question, and it gives an answer. It's a reactive relationship. AI Agents are different because they are proactive and goal-oriented.
Instead of waiting for a prompt, an Agent is given a mission: "Find 50 qualified leads in the healthcare sector, verify their emails, and add them to our CRM."